Privacy Policy
Last updated: March 23, 2026
1. Information We Collect
We collect information you provide when creating an account and using the Service:
- Account data: Name, email, company name, phone number
- Appraisal data: Vehicle information, damage details, comparable sales data, uploaded documents and photos
- Usage data: Login times, features used, browser type (collected automatically)
2. How We Use Your Information
- To provide and maintain the Service
- To generate appraisal reports on your behalf
- To communicate with you about your account
- To improve the Service
3. Data Storage and Security
Your data is stored securely using Supabase (hosted on AWS). We use encryption in transit (TLS) and at rest. Access to production data is restricted to authorized personnel only.
4. Data Sharing
We do not sell, rent, or trade your personal information. We may share data only in these circumstances:
- With your consent
- To comply with legal obligations
- With service providers who assist in operating the platform (e.g., hosting, email)
5. Data Retention
We retain your data for as long as your account is active. If you delete your account, your personal data will be removed within 30 days. Anonymized, aggregated data may be retained for analytics.
6. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Export your appraisal data
7. Cookies
We use essential cookies for authentication and session management. We do not use third-party advertising cookies.
8. Third-Party Services
The Service integrates with third-party APIs (e.g., MarketCheck for vehicle data). These services have their own privacy policies. We only send the minimum data necessary for the integration to function.
9. Children's Privacy
The Service is not intended for use by anyone under 18 years of age. We do not knowingly collect data from minors.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or in-app notification.
11. Contact
For privacy-related questions, contact us at info@collisionclaimsadvisors.com.